We want you to be happy with your TOOZLE purchases!
We hope you have many fulfilling hours working your TOOZLE puzzle(s). However, if you are not completely satisfied within the first 30 days after purchase, let us know why. We'll either issue a refund for the purchase price or replace missing/damaged pieces at our discretion.
Missing a piece? Email a photo of the completed puzzle that clearly shows which piece is missing, and we'll send you a replacement. Please allow up to two weeks for delivery.
Not satisfied? Kindly tell us what we could have done better. Include your email address so that we can keep you informed as to the progress of your request.
To return an item, please return the complete puzzle to the following address:
ATTN: Returns
ZYZX LLC
312 Ronalds St.
Iowa City, IA 52245
Please allow 3–5 business days from the receipt of your item to process the return.
If you have any questions concerning our return policy, please contact us at:
Phone:(319) 541-7653
Email: customerhappiness@toozle.toys
TOOZLE STEAM Puzzles is a woman-owned-and-operated small business based in Iowa City, Iowa.